Customer Services

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Contact us

At Lands’ End, we truly value your feedback. If you have a comment, question or suggestion, we’d love to hear from you – rest assured, we’ll do our very best to help.

  • Call us

    Contact Numbers

    Hours of operation: Monday to Saturday 8am-8pm & Sunday 10am-6pm , 7 days a week.

    *Opening times for all bank holidays are 10am-4pm unless otherwise stated.

    Please note: Our calls are recorded for training and quality purposes.

    Country Phone Number
    UK: 0800 376 7974
    All other International Countries: (+44) 1572 200143
  • Chat with us  Live Chat

    Hours of Operation: Monday to Saturday 9am-7pm & Sunday 10am-5pm , 7 days a week.

    *Opening times for all bank holidays are 10am-4pm unless otherwise stated.

  • Send an email

    We aim to respond within 24 hours. If you would like to make a change to your order or upgrade your delivery please call our freephone number on 0800 220 106. Our opening hours are 8am-8pm Monday-Sat and 10am-6pm Sunday. 7 days a week

    You can use the contact form below, or alternatively email us at customercontact@landsend.co.uk.

    (This form is secure. However, as an additional precaution, please do not submit credit card numbers or other sensitive information via this form.)

  • Mailing address

    If you know the name or department please include.

    Lands' End Europe Ltd,
    Lands' End Way,
    Oakham, Rutland,
    LE15 6US.

  • Return address

    Lands' End Returns Department,
    Lands' End Europe Ltd,
    Lands' End Way,
    Oakham, Rutland,
    LE15 6US.

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